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Everkept Self Storage FAQ

Can I rent a unit over the phone?

We can do a complete move in over the phone, it's simple.

Where are they located?

We have two facilities in Grand Rapids and facilities in Georgetown Twp, Byron Center and Jenison.

Do your facilities have climate controlled units?

We over insulated all our facilities to keep them warm in winter and cool in summer.  We also have commercial grade dehumidifiers that run during the humid Michigan summer months.  Our customers prefer to be in their units while inside away from winter cold and summer heat and humidity.

What are the access times of your facilities?

All of our facilities are open for access 24 hours a day.

Do all of your facilities have the same amenities?

All of our facilities feature 24/7 access and climate controlled units. For more details on our individual facilities, please check out their respective pages.

What security features to your facilities have?

Security cameras are installed at all of our facilities. They keep watch 24/7.

Do you have a truck rental service?

Even better: we provide a move-in truck for free! It’s just one of the many ways we go the extra mile for our customers. Please get in touch for more information.

What is indoor storage?

Indoor storage means that your storage unit is accessed from inside a secure facility building instead of from outside.  Inside storage provides greater protection form dust and humidity compared to outside access storage . Everkept Self Storage is proud to offer this feature.

What if my belongings are too heavy to move?

Not to worry! At our facilities, you can borrow dollies and handcarts for transporting large or heavy items.

What’s the best way to pay my bills?

Our online bill payment couldn’t be easier! Simply access the internet and pay with your credit card.

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